When you connect our wizard to your device, all the connections between computers occurs through an encrypted connection. Your personal information is secure. Throughout the remote repair process, you always see what our system administrator is doing. The whole process is happening before your eyes. When providing assistance, the User may ask for clarification of the steps and steps of the work performed by the wizard. Remember that you can always solve any, even minor, problems and issues with your technique. We will try to quickly resolve the problem with your computer, laptop, server or local area network, eliminating any unexpected failure or problem.